Code of conduct for parents, carers & visitors

At Sudley Infant School, we are extremely fortunate to have many supportive and friendly parents and carers who fully support our school. Our parents and carers recognise that educating children effectively is a process that involves partnership between parents, carers, staff and the wider school community. We welcome and encourage parents and carers to participate fully in the life of our school.


This code of conduct reminds all parents, carers and visitors about their expected conduct. This is so we can continue to fulfil our vision to enable our children build bright futures.

We would expect that parents and carers would make all persons responsible for collecting children aware of this policy.

Our Home School Agreement provides the basis for parent and carer support, however we also ask that the following guidelines are followed by anyone on the school premises :

  • Respect our school ethos whenever on school premises or communicating with the school via email, letter, telephone or other source.
  • Understand that school staff and parents need to work together for the benefit of our children.
  • Demonstrate that all members of the school community should be treated with tolerance and respect and therefore set a good example in speech, conduct and behaviour.
  • Seek to clarify a child’s version of events with the school’s view in order to resolve an issue in a peaceful manner.
  • Correct own child’s behaviour especially where it could lead to conflict or unsafe behaviour.
  • Approach a member of school staff to help resolve any concerns, liaising initially with the child’s class teacher then speaking to a member of the Senior Leadership Team if it has not been resolved.


In order to support a peaceful and safe school environment the school cannot tolerate parents, carers or visitors:

  • Disturbing school staff and trying to speak to them whilst they are supervising children.
  • Breaching school security procedures, e.g. entering school gates without using the intercom system when another person is leaving or entering.
  • Attempting to gain entry to any part of the school in disregard of procedure or without permission and appropriate supervision
  • Displaying aggressive or disruptive behaviour of any kind which interferes with or threatens to interfere with the operation of a classroom, an employee’s office, office area or any other area of the school grounds including outdoors.
  • Using loud/offensive language (swearing, cursing, using profane language) or displaying temper.
  • Verbally or physically threatening any school staff, governor, visitor, fellow parent/carer or pupil regardless of whether or not the behaviour constitutes a criminal offence.
  • Damaging or destroying school property.
  • Using physical aggression towards any adult or child. This includes physical punishment against your own child on school premises.
  • Smoking or consuming alcohol or other drugs whilst on school property.
  • Making abusive, persistent or threatening e-mails or text/voicemail/phone messages or other written communication.
  • Making defamatory, offensive or derogatory comments regarding the school or any of the pupils/parent/staff, at the school on Facebook or other social/public forum sites. (see additional advice regarding Social Media).  Any concerns you may have about the school must be made through the appropriate channels by speaking to the class teacher, the Head teacher or the Chair of Governors, so they can be dealt with fairly, appropriately and effectively for all concerned.
  • Approaching someone else’s child in order to discuss the actions of this child towards their own.


Should any of the above behaviour occur, the school may feel it is necessary to contact the appropriate authorities and if necessary, restrict communication to the school or even ban the offending adult from entering the school grounds.


Inappropriate use of Social Media:

Social Media is increasingly being used to inappropriately deal with complaints about schools or to publicly campaign or bring an issue to the attention of the public. Social media websites are being used to fuel campaigns and complaints against schools or to share inappropriate information, e.g. naming children involved in incidences,  sharing confidential information regarding an aspect of school life, making allegations or accusations or sharing false news. Sudley Infant School considers the use of social media websites or Apps in this way as unacceptable and not in the best interests of the children or the whole school community.  Any concerns you may have must be made through the appropriate channels by speaking to the class teacher, the leadership team or the Headteacher, so they can be dealt with fairly, appropriately and effectively for all concerned.

In the event that any pupil or parent or carer of a child/ren being educated in the Sudley Infant School is found to be posting offensive, libellous or defamatory comments on Facebook, other social network sites/apps or public community forums, they will be reported to the appropriate ‘report abuse’ section of the network site.  All social network sites have clear rules about the content which can be posted on the site and they provide robust mechanisms to report contact or activity which breaches this. The school will also expect that any parent, carer or pupil removes such comments immediately.

In serious cases the school will also consider its legal options to deal with any such misuse of social networking and other sites.

Additionally, and perhaps more importantly is the issue of cyber bullying and the use by one person (adult or child) to publicly humiliate another by inappropriate social network entry.  We will take and deal with this as a serious incident of school bullying.  Thankfully such incidents are extremely rare.

Parents, carers and visitors are asked to adhere to our social media guidelines policy which is available to view on the school website.


We trust that all parents, carers and visitors will assist our school with the implementation of this Code of Conduct and we thank you for your continuing support of our school.